
Frequently Asked Questions
How long does shipping take for my Biome order?▼
Standard shipping typically takes 3-5 business days. Once your order ships, you will receive a confirmation email with a tracking link to monitor your delivery status.
What is your return policy?▼
We offer a 30-day return window for all unused items in original packaging. Simply contact our support team to initiate a return and receive your prepaid shipping label.
What payment methods do you accept?▼
Biome accepts all major credit cards, including Visa and Mastercard, as well as digital wallets like PayPal and Apple Pay, ensuring a secure and seamless checkout experience.
How do you ensure product quality?▼
Every item in our collection undergoes rigorous quality control testing. We partner with ethical manufacturers to ensure that all Biome products meet our high standards for durability.
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